We want you to be completely satisfied with your purchase. To be eligible for a refund, your request must meet the following criteria:

1.1. The product or service must have been purchased directly from Contractor Supplies Co. via our website.

1.2. Your refund request must be made within 30 days from the date of purchase.

1.3. The product or service must be in its original, unused, and undamaged condition, unless it is defective or not as described.

The following items are non-refundable:

2.1. Downloadable digital products once they have been accessed or downloaded.

2.2. Services that have been provided and fully completed.

To request a refund, please follow these steps:

3.1. Contact our customer support team at [email address or phone number] and provide the following information:

-Your name
-Order number
-Reason for the refund request
-Any relevant supporting documentation

3.2. Our customer support team will review your request and may request additional information.

3.3. If your request is approved, we will process the refund to the original payment method used for the purchase.

3.4. Please allow 7-10 business days for the refund to appear in your account.

In certain cases, we may make exceptions to our refund policy, such as for products or services with unique terms or agreements. Any exceptions will be clearly communicated to you at the time of purchase.

If you have any questions or concerns about our refund policy, please contact our customer support team by filling out the form below.

Last Updated: October 2023